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Marketing?, Vendas?, Finanças?, Contabilidade?, Recursos Humanos?, Secretariado?, Administração?, Atenção ao cliente?, Suporte Técnico?, Logistica?, Supply Chain?, Turismo?, Hotelaria?

Customer Success Agent w/ Native Level of Dutch


Hiring Company
Local:
Barcelona
Línguas:
Native level of Dutch
Fluent level of English
Setor:
Customer Service & Technical Support
Technology and innovative ideas are your cup of tea? Would you like to use your enthusiasm for helping others? If you can see yourself putting this combination to work right in the vibrant city of Barcelona, take a look at this opportunity.

Our client is an industry leader in design and engineering who transforms and reinvents everyday life products. This company is about better ideas and better technologies. They are looking for Customer Care & Sales Agents with a native level of Dutch to join their team in Barcelona.

Principais Responsabilidades

  • Helping and guiding owners in solving problems with their machines using modern diagnostic tools
  • Booking engineer visits and arranging to send spare parts to customers
  • Keeping an eye out for opportunities to upgrade owners up to new and exciting products that the company regularly launches. Our client will pay you commission on those sales so long as you meet reasonable targets
  • Using a range of tools to interact with owners by email and social media - at the same time developing great skills that will help boost your career as new media becomes more and more commonplace

Competências-chave / experiência

  • Expertise in customer service or sales over the phone
  • Excellent communicator who deeply cares about the customer experience
  • Good team-player who radiates positivity in every interaction
  • Solid keyboard skills and an understanding of MS Office

O que se oferece?

  • Extensive training provided to deliver the best possible service
  • Interesting discount on the company's products
  • Commonplace working environment and central location in Barcelona
  • Spanish and English lessons
  • Competitive salary of €21.000 (40h/week)

O que é que pode aprender?

  • Communication skills where you learn how to listen and ask the right questions in order to engage in the customer´s needs
  • In-depth knowledge about the service/product offered
  • Navigating and using different CRM/ACD/mailing systems

Steps

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Face-to-face or Group Interview with the company’s Hiring Manager

Não hesite! Fale com o nosso recruiter!

Ian Burt Martínez:
Junior Rectruitment Consultant

Línguas:
English, French, German, Spanish
+34 931 222 232
Quer saber mais sobre a Ian? Clique aqui!

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