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Marketing?, Vendas?, Finanças?, Contabilidade?, Recursos Humanos?, Secretariado?, Administração?, Atenção ao cliente?, Suporte Técnico?, Logistica?, Supply Chain?, Turismo?, Hotelaria?

• Receive and handle customer requests by email and chat and phone
• Solve customer inquiries with regards to orders, service and delivery
• Reply to German and English speaking customers
• Collect and maintian customer data

• Good technical understanding;
• Interest in working with products of the toy industry
• Any experience with customer service related positions is considered an added value.

• Online training and work from home during the current situation in Barcelona. Once the situation changes overall employees will have to work from a modern office in Barcelona
• 39h/ week rotating between 08:00h-19:00h or 15:00-23:00h (Monday to Sunday with at least 2 weekends free/ month)
• A multicultural and international working environment;
• To take part in a new and exciting department, with great opportunities to grow your career;
• Thorough initial training and continued personal coaching;
• Modern office spaces, well connected by public transportation;
• A responsible employer with an excellent reputation in the outsourcing industry.
• A customer service position without having to speak on the phone

• Communication skills where you learn how to reply accordingly to customer inquiries in order to engage in the customer´s needs
• Structure your workload in an efficient and effective way; 
• Work independently and responsibly.

Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process

Step 2: Interview with the company