Native level of German
Excellent English, spoken and written
Our client is multinational start-up launched in 2015 managing business travel for their clients. With its free travel booking and managing platform, it became an award-winning company named as the fasted growing SaaS startup Europe wide. Due to success and expansion, they are currently looking for experienced Customer Care Agents with passion for travelling willing to deliver high-touch customer care to join their multinational team in the city centre of Barcelona.
As a Customer Care Agent, you will work with B2B customers and be part of a strategic team. You will have a direct impact on our growth and customer retention. You will act proactively and address our clients’ needs at any stage of their travels, ensuring high customer satisfaction and maintaining relationships at a 7 Star satisfaction standard.
What you will do:
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