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Telecommunication Customer Advisor w/ Native level of Dutch or Flemish

Ubicación:
Barcelona
Idiomas clave:
Native Dutch or Flemish
Fluent level of English
Sector:
Customer Service & Technical Support
Our client is an international and centrally-located company that is working for a well-known Belgian telecommunication company. They offer their customers digital television, telephone contracts, and internet contracts in different countries. For the Customer Care team, they are looking for communicative and motivated candidates to contribute to customer satisfaction. 


Responsabilidades Principales

  • Following the (paid) 2-week training, where they will teach you everything about the company, the products and client contact
  • Friendly answering the phone and helping your customers over phone and e-mail
  • Giving advice and offering them guidance and solutions for possible (technical) problems
  • Client support and providing information about different products and implementations
  • Remaining positive relationships with your clients and customers
  • Aiming for perfect customer satisfaction

Experiencia/Habilidades

  • Perfect communication skills
  • Team-player
  • Positive and open attitude 
  • Motivation for contributing to customer satisfaction and their client´s success

¿Qué se ofrece?

  • Fixed salary plus bonus
  • Permanent contract
  • Paid 2-week training
  • A pleasant and friendly work environment with flat hierarchies 
  • An open working atmosphere in which they listen to your ideas and suggestions 
  • A centrally-located office (El Poblenou) with views of the Mediterranean sea
  • Benefits package for the gym, childcare, transport, gourmet card and health insurance
  • Free Spanish language classes

¿Qué aprenderás?

  • To provide the best possible service to your customers 
  • All the in & outs for payments queries 

Steps

  • Step 1: Phone screening and interview with your Babel recruiter!
  • Step 2: Interview with the hiring manager 

¡No seas tímido! ¡Pregunta a tu recruiter!

Amber Roelse:
Trainee Recruitment Consultant

Idiomas clave:
Dutch & English
+34 931 222 232
¿Quieres saber más sobre Amber? Click here!

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