Buscas un trabajo en
Marketing y ventas?,Finanzas y contabilidad?, Recursos humanos?, Secretariado y administración?, Atención al cliente y soporte técnico?, Logística y supply chain?,Turismo y hostelería?


Technical Support Agent w/ Native level of German

Ubicación:
Barcelona
Idiomas clave:

Native level of German 

Fluent level of English

Sector:
Customer Service & Technical Support

Are you a candidate that wants to discover new directions? Do you want to work with the latest technology and are you willing to offer the best possible service? 

Do not hesitate and have a quick look at the details!

Through years of experience, our client has been able to become a leader in the engineering and technology sector. They offer various services to customers, develop and improve vehicle and mobility services, which makes them safer, convenient, and efficient for their consumers. 


Responsabilidades Principales

  • Answer questions and solve technical issues related to the client's software via e-mail and phone.
  • Identify the type and/or severity of the technical issue.
  • Be the first point of contact for clients and transfer issues to the proper department.
  • Monitor and follow up a resolution, updating the client's profile on the database. 
  • Maintain high-quality technical and customer support standards.

Experiencia/Habilidades

  • Native level of German.
  • Fluent level of English.
  • Preferably +1 years of experience in Technical support roles handling complaints and requests directly from customers.
  • Required experience working with Navision/Dynamics 365 Business Central and ERPs.
  •  Knowledge of the automotive industry, for example, Logistics or Shared Services Center, will be a big plus.
  • Excellent communication and listening skills, both in writing and on the phone.
  • Great capacity to work under pressure and in a fast-paced environment. 

 


¿Qué se ofrece?

  • Training and internal growth opportunities.
  • A full-time job and long-term contract directly with the hiring company. 
  • Discounts on the company's products.
  • Fun working environment, with rewards and room for creativity.

¿Qué aprenderás?

  • Improve communication skills.
  • In-depth knowledge about a software tool.
  • To work in an international environment.
  • Be part of a very fast-moving company.

Steps

  • Step 1: Phone screening with the Babel Recruiter
  • Step 2: Online interview with the Babel Recruiter to get to know you and your experience a bit better
  •  Step 3: Interview with the company's Hiring Manager

¡No seas tímido! ¡Pregunta a tu recruiter!

Mariana Guzman Ayza

Idiomas clave:
English - German - Spanish
+34936068047
¿Quieres saber más sobre Mariana? Click here!

¡Suscríbete a nuestras alertas de empleo y no te pierdas ninguna oportunidad!

* Por favor, ten en cuenta que una vez haces click en el botón 'suscribirse' estás aceptando nuestros Términos y Condiciones respecto al cumplimiento de la ley de protección de datos 'GDPR'.

¿No te convencen del todo? ¡Mira nuestras vacantes relacionadas!

<< Regresar
Sitemap