Buscas un trabajo en
Marketing y ventas?,Finanzas y contabilidad?, Recursos humanos?, Secretariado y administración?, Atención al cliente y soporte técnico?, Logística y supply chain?,Turismo y hostelería?

B2B Customer Support w/ Native level of German

Idiomas clave:
Native level of German
Full professional level of English
Customer Service & Technical Support
The Customer Service Representative/Operations Specialist works within a European, multicultural and fast-moving business environment, supporting the HP Customers/ Partners and SalesForce, within the area of order fulfilment.

Responsabilidades Principales

  • Acts as the first point of contact for regular, on-going customer accounts and some "top-tier" customers, on daily operational matters.
  • Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs).
  • Engages with other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support.
  • Acts as a point of contact for a specialized topic (e.g., order management, special pricing) and trains team members.
  • Contributes to efforts to optimize current processes, often collaborating with other groups within HP to improve day-to-day activities.
  • Represents team as a subject matter expert on internal processes to other functions and organizations.


  • Bachelor or Master´s degree
  • Experience in the supply chain, customer service, procurement or financial management is a big plus
  • Commercial mindset, results-driven and professional
  • Strong ability to connect and collaborate with people, network building and developing professional relationships skills
  • Passionate about technology 
  • Persistent, the ability and will to find a way to make it work

¿Qué se ofrece?

  • Fixed Salary 
  • Ticket restaurant
  • Health insurance

¿Qué aprenderás?

  • Intermediate communication skills with the ability to convey medium impact messages clearly (verbal, written and presentation) to internal and external peers and management.
  • Mastery in English and local language as well as other languages as required.
  • Intermediate understanding of moderately complex internal operational issues.
  • Developed problem-solving and analytical skills.
  • Broad knowledge of the end-to-end process of sales operations.
  • Developing knowledge of local legal compliance issues.
  • Demonstrated teamwork and collaboration skills.
  • Ability to structure and apply developed organizational skills to manage daily operational issues.


  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: First Interview with the company
  • Step 3: Second Interview with the company

¡No seas tímido! ¡Pregunta a tu recruiter!

Sara Barazi:
Junior Recruitment Consultant

Idiomas clave:
Spanish - Catalan - English
+34 931 222 232
¿Quieres saber más sobre Sara Barazi? Click here!

¡Suscríbete a nuestras alertas de empleo y no te pierdas ninguna oportunidad!

* Por favor, ten en cuenta que una vez haces click en el botón 'suscribirse' estás aceptando nuestros Términos y Condiciones respecto al cumplimiento de la ley de protección de datos 'GDPR'.

¿No te convencen del todo? ¡Mira nuestras vacantes relacionadas!

<< Regresar