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Customer Service Specialist w/ Native level of Dutch or Flemish

Ubicación:
Barcelona
Idiomas clave:
Native Dutch or Flemish 
Fluent English
Sector:
Customer Service & Technical Support

Our client is an important company providing service- and assisting to customers when they have difficulties with their payments. They are known for being quick, adequate and professional in their response. From their office in the center of Barcelona they would like to expand their team.

For their customer service team, they are looking for enthusiastic candidates who want to contribute to customer satisfaction.  


Responsabilidades Principales

  • Answering questions over the phone or by e-mail regarding credit cards (B2C).
  • Giving advice and providing your customers with solutions and if needed send them through to the right solution center.
  • Maintaining a good relationship with your customers
  • Making sure that the all the questions and incidents are solved and documented 

Experiencia/Habilidades

  • Good communication skills and a team player
  • A positive attitude and enthusiasm
  • Natural problem-solver 
  • Motivation to contribute to customer satisfaction and their success

¿Qué se ofrece?

  • Fixed salary plus bonus
  • Permanent contract
  • Paid 2-week training
  • A pleasant and friendly work environment with flat hierarchies 
  • An open working atmosphere in which they listen to your ideas and suggestions 
  • A centrally-located office (El Poblenou) with views of the Mediterranean sea
  • Benefits package for the gym, childcare, transport, gourmet card and health insurance
  • Free Spanish language classes

¿Qué aprenderás?

  • To provide the best possible service to your customers 
  • All the in & outs for payments queries 

Steps

  • Step 1: Phone screening and interview with your Babel recruiter!
  • Step 2: Interview with the hiring manager 

¡No seas tímido! ¡Pregunta a tu recruiter!

Amber Roelse:
Trainee Recruitment Consultant

Idiomas clave:
Dutch & English
+34 931 222 232
¿Quieres saber más sobre Amber? Click here!

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