Buscas un trabajo en
Marketing y ventas?,Finanzas y contabilidad?, Recursos humanos?, Secretariado y administración?, Atención al cliente y soporte técnico?, Logística y supply chain?,Turismo y hostelería?


Customer Service Agent w/ Native Level of German

Ubicación:
Lisbon
Idiomas clave:
Native level of German
Good level of English (B2, C1 or C2)
Sector:
Customer Service & Technical Support

Are you a German speaker with great communication skills? Would you like to use your enthusiasm for helping others? If you can see yourself putting this combination to work right in the beautiful city of Lisbon, keep on reading!

Imaging gathering experience working for the French market, while working for one of the best-known companies in the world, in an office located near the city center of Lisbon. Imagine working for a company that believes the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. By focusing highly on teamwork and familiarity with people, this company managed to be awarded 8 times in a row for being the best in the sector.
This is our client - The world's largest technology company specializing in Internet-related services and products!


Responsabilidades Principales

  • Building a strong customer relationship through a prompt resolution to clients' issues regarding sales, product and services
  • Understanding the prospective client’s profiles and needs 
  • As our client offers a variety of projects, they offer a variety of job openings, adapted to your interests and skills: contact with the client can consist in mainly written correspondence or contact over the phone
  • Using a range of tools to interact with customers by email and social media - at the same time developing great skills that will help boost your career 
  • Strengthening relationship with developed client portfolios

Experiencia/Habilidades

  • Expertise in customer service over the phone is a plus
  • Excellent communicator and listener
  • Creative decision-making skills and proven ability to work independently
  • A constant motivation for identifying and understanding the customer's needs
  • Good team-player who radiates positivity
  • Solid keyboard skills and an understanding of MS Office

¿Qué se ofrece?

  • Employment with the world's leading company in the digital industry
  • Free Portuguese language courses, sports activities and organized events
  • Initial flight expenses refunded 
  • Introductory and continuous training and certifications
  • Monday to Friday working hours, weekends off
  • Stable position and long-term contract
  • A dynamic business casual environment with international colleagues

¿Qué aprenderás?

  • To develop your professional experiences in customer service
  • To improve your communication and problem-solving skills
  • To work in an international environment
  • To grow within a renowned multinational company

Steps

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Online test to check communication skills
  • Step 3: Phone interview with the company’s HR department
  • Step 4: Interview with the company’s HR department

¡No seas tímido! ¡Pregunta a tu recruiter!

Sofia Quintino:

Idiomas clave:
+34 931 222 232
¿Quieres saber más sobre Sofia? Click here!

¡Suscríbete a nuestras alertas de empleo y no te pierdas ninguna oportunidad!

* Por favor, ten en cuenta que una vez haces click en el botón 'suscribirse' estás aceptando nuestros Términos y Condiciones respecto al cumplimiento de la ley de protección de datos 'GDPR'.

¿No te convencen del todo? ¡Mira nuestras vacantes relacionadas!

<< Regresar
Sitemap