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B2B Customer Care & Sales Specialist w/ Native level of Dutch

Ubicación:
Barcelona
Idiomas clave:
Native (close-to-native) level of Dutch
Advanced level of English
Sector:
Customer Service & Technical Support
Do you have a passion for providing world-class customer service? Are you eager to work in a dynamic, international company based in the vibrant city of Barcelona? If you also have a fluent level of Dutch and English, then keep on reading - we have a great job opportunity for you! 

Our client is a leading provider of flexible workspace solutions and provides work-space for thousands of the most successful entrepreneurs and multinational companies all over the world. With their services, they make it possible for a small startup as well as a multinational company to access the best work-space accommodation suited to their needs. 

Responsabilidades Principales

  • Educate new prospects and inform clients about the products to help them select the most appropriate one
  • Contributing to team efforts with all other functions in order to meet objectives
  • Accurately record notes clearly in all relevant systems.
  • Recommend improvements that will positively impact sales and efficiency

Experiencia/Habilidades

  • Experience in Customer Service roles, preferably by phone and business-to-business
  • Excellent oral and written communication skills
  • Capacity to listen actively in order to identify prioritized customer needs
  • Team worker with a positive attitude that is willing to help wherever needed
  • Knowledge in CRM systems is a plus 

¿Qué se ofrece?

  • Permanent contract
  • Competitive salary 
  • Restaurant tickets/lunch vouchers
  • A complete and thorough training program
  • Extra holiday on Birthday

¿Qué aprenderás?

  • Communicate effectively with clients
  • Accurately evaluate customers' needs
  • Sell and negotiate services and products
  • Work within an international team

Steps

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Video interview with our Clients Global Recruitment Team
  • Step 3: Face-to-face or phone Interview with the Hiring Manager
  • Step 4: Phone Interview with the Country Manager(s)

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