• Weekend Support! Customer Care Agent w/ Native level of English

    Ubicación: Barcelona


    You’ve always been dreaming about working in an international start-up with a beautiful office in Barcelona? You are speaking English on a native level and are familiar with the Canadian and US-American culture? If you also have excellent communication skills, which you would love to use to provide high-quality customer service, then go on reading!

    Our client created the largest and fastest growing platform to buy and sell locally. With millions of users, it is among the top mobile apps in America. This free app aims to build the largest marketplace from electronics, cars, clothing to furniture and home décor. Using advanced technologies our client created an app easy to use and loved by its users.

    If you would like to be part of this fast-growing company, now it’s your chance! They are looking for a Customer Care Agent with a native level of English to join their team in Barcelona.


    Main Responsibilities:

    - Helping customers solve various problems, using text and Email communication to maintain & build good relationships with the customers
    - Make sure the web content is compliant with the companies quality standards
    - Continuously discover errors and improvements of the website
    - Help to solve any issues for the US/Canadian market


    Key Languages:
    Native level of English


    Core Skills / Experience:

    - Experience in communicating with customers
    - Ability to detect abusive or non-compliant content according to guidelines
    - Familiarity with the US/Canadian culture
    - Passionate about world-class Customer Experience
    - Being able to manage repetitive tasks
    - Positive and open attitude
    - Excellent communication and interpersonal skills
    - Able to resolve complex issues
    - Detail-oriented and fast learning
    - Full-time work permit


    What's on offer:

    - Competitive salary
    - Flexible benefit package
    - Initial Training
    - Language lessons
    - Multicultural work environment in a vibrant start-up
    - Beautiful office located in the center of Barcelona


    What will you learn:
    - improve your communication skills
    - gain valuable experience in Customer Service
    - intercultural competencies




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