• Travel Agent w/ Native level of Dutch

    Ubicación: Barcelona


    Are you passionate about travelling and would you like to help customers within your area? If you have experience in Customer Service and you have a Native level of Dutch, you should have a look!

    Our client is offering their customers exclusive and original weekends-trips all over the world. For more than 15 years they are the number 1 provider for fun, exciting and adventurous getaways. With their headquarters in Paris, they are currently looking for new talent for their office in Barcelona.


    Main Responsibilities:
    As a Travel Agent, your responsibilities include:
    - Responding to requests for information about bookings of weekends, hotel information, services, etc. by phone and by email
    - Carrying out on behalf of clients telephone bookings or gift cards.
    - Making changes or cancellations on behalf of customers
    - Control of clients who have not completed our purchase.
    - Managing overbookings and refounds.


    Key Languages:
    - Native level of Dutch
    - Fluent level of Spanish or French


    Core Skills / Experience:
    - Experience in Customer Service, preferably in the tourism sector
    - Excellent communication and writing skills
    - University degree or superior education in Tourism, Business, or similar
    - Dynamic, motivated and ambitious person
    - Proactive and team worker


    What's on offer:
    - Fixed salary + variable
    - Ticket restaurant
    - International working environment
    - Growing opportunities
    - Office based in the city center of Barcelona


    What will you learn:
    .




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