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    Collections Associate w/ French+Dutch+Spanish+English

    Ubicación: Barcelona


    Are you a French and Dutch speaker with a high level of both Spanish and English? If you have experience in Customer Support, Finance or Cash Collection, we have an amazing opportunity for you!

    Our client is a well-known company providing industrial gases for the manufacturing sector. From food packaging to eco-buses, their gases improve everything from the quality of our food to the air we breathe. The company has offices all over the world, and in Cornellà de Llobregat they have a shared service center with over 300 employees from all four corners of the globe spread across three departments: Customer Support, Supplier Service, and Liquid Bulk:Logistics.

    As a Collections Associate, your responsibilities include:
    - Ensuring the timely collection of outstanding balances/debts from your clients
    - Negotiating satisfactory outcomes with your clients and banks
    - Ensuring customer calls and emails are responded to
    - Identify any customer complaints and escalate as appropriate
    - Anticipate and communicate with different departments
    - Support and be backup for other collector’s associates
    - Liaise with the credit & collections coordinator or supervisor about all credit issues

    Key Languages:
    - A close to native level of French and Dutch/Flemish
    - A fluent level of Spanish and English

    Core Skills/Experience:
    - Experience in Finance and/or Cash Collection
    - Excellent communication and negotiation skills
    - Degree, preferably in Business Administration or Economics
    - Understanding of customer accounts and general business workflows
    - Ambitious and motivated candidate able to work under pressure
    - Disciplined and high attention to detail
    - Knowledge of SAP

    What's on Offer:
    - 6-month temporary contract leading to a permanent one
    - Competitive salary package
    - Private Life Insurance
    - International team with a hands-on and stable environment
    - Normal office working hours


    Main Responsibilities:
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    Key Languages:
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    Core Skills / Experience:
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    What's on offer:
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