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Travel Agent w/ Native level of Dutch

Key languages:
Native level of Dutch
Fluent level of English
Fluent level of Spanish or French is a plus
Customer Service & Technical Support
Are you passionate about travelling and would you like to help customers within your area? If you have experience in Customer Service and you have a Native level of Dutch, you should have a look!

Our client is offering their customers exclusive and original weekends-trips all over the world. For more than 15 years they are the number 1 provider for fun, exciting and adventurous getaways. With their headquarters in Paris, they are currently looking for new talent for their office in Barcelona.

Main Responsibilities

  • Responding to requests for information about bookings of weekends, hotel information, services, etc. by phone and by email
  • Carrying out on behalf of clients telephone bookings or gift cards.
  • Making changes or cancellations on behalf of customers
  • Control of clients who have not completed our purchase.
  • Managing overbookings and refounds.

Core Skills/experience

  • Experience in Customer Service, preferably in the tourism sector
  • Excellent communication and writing skills
  • University degree or superior education in Tourism, Business, or similar
  • Dynamic, motivated and ambitious person
  • Proactive and team worker

What’s on offer

  • Fixed salary + variable
  • Ticket restaurant
  • International working environment
  • Growing opportunities
  • Office based in the city center of Barcelona

What will you learn?

  • Improving intercultural competences
  • Gain interpersonal skills 

This vacancy is unfortunately no longer open. Have a look at the other interesting openings on our website!

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