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Sports Consumer Advisor w/ Native level of Italian

Key languages:
Customer Service & Technical Support
Are you passionate about sports? Do you have a constant desire to challenge your body and be active? Are you interested in sports fashion and you like helping others? If you speak Italian on a native level then this could be an amazing professional opportunity for you!

ASICS is a multinational and world famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Sports Advisor Specialist with a sporty and flexible attitude to join their new project in Barcelona. Together with their young and sporty team, you will offer the best possible experience for customers all over the world. 

As a Sports Consumer Advisor, your responsibilities include:
- Deliver a best in class consumer experience attending consumers in all sort of questions about their products or services through different contact points
- Contribute and support the implementation of the Global Consumer Experience Strategy into the local market
- Data entry and maintenance of data related to the consumers at local market level into the CRM platform
- Manage cases and E-commerce questions using the software tools provided
- Review the information that ASICS delivers to the consumers at local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...)
- Provide support and guide to the team members in a traineeship program

Key Languages:
- Native level of Italian
- Second language is required

Core Skills/Experience:
- Enjoy taking care and helping people
- More than 3 years of working experience and at least 1-year experience in customer service
- Higher education
- Knowledge about Social Networks would be highly valued
- Attentive, empathic, flexible and proactive
- Team player who is also able to work independently
- Good communication skills
- Eager to learn
- Passionate about sports

What's on Offer:
- Competitive salary
- Permanent contract 
- Great employee discount on ASICS gear
- Health insurance
- Ticket restaurant
- Pension plan (starting from the 2nd year)
- Free gym at the office + laundry service
- Young, modern working environment
- Joining an international company that is a premium True Sports Performance brand

Main Responsibilities

Core Skills/experience

What’s on offer

What will you learn?

Don’t be shy! Just ask your recruiter!

Andrea Casajuana:
Junior Recruiter Consultant

Key languages:
German - English - Spanish - Catalan
+34 931 222 232
Want to know more about Andrea? Click here!

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