Looking for a job in
Marketing?,Customer service?, Technical support?, Finance?, Accounting?, Human Resources?, Logistics?, Office Support?, Sales?, Tourism?

Service Delivery Manager w/ Fluent Level of English

Key languages:
Fluent level of English
Fluent level of German, French or Spanish would be a plus​
Are you enthusiastic about communication, productivity and efficiency? Your collaborative work style permits you to bring value that makes a positive impact meanwhile it motivates others to meet the challenges of a highly customer focused environment?

Our client is a well-known international company, leader in the Tourism sector and present in nearly 120 countries. They are looking for enthusiastic customer oriented individuals who can offer an all-round extraordinary business travel experience to one of their most important clients in the EMEA region. 

Main Responsibilities

  • Main responsible for meeting high-end service delivery across all teams and for the client travel management
  • Supervising coaches and counsellors as well as ensuring a high customer service level given by all teams
  • Guarantee positive atmosphere within the working environment by focusing on people management and development
  • Ensuring business profitability, productivity and operational cost objectives by providing high-end leadership

Core Skills/experience

  • 3-5 years of combined experience as an Operations Manager or Service Delivery Manager and leading teams preferably in the tourism industry
  • Ability to motivate, develop and guide a team by using appropriate methods and interpersonal skills
  • Passion for the tourism industry and for leading a large and diverse group in a fast moving environment where adaptability is an inevitable skill
  • Ability to establish priorities within work, work autonomously and archive objectives without supervision
  • Skilled in problem-solving and able to give solutions timely
  • Must be passionate about the tourism industry
  • Strong organization and communication skills
  • Positive, enthusiastic and passionate mindset 

What’s on offer

  • Permanent Contract
  • Competitive Salary and benefits package 
  • Dynamic and fast growing environment
  • Employee Development & Training

What will you learn?

  • Managing an international team of performance coaches meanwhile identifying and elimination root cause barriers to productivity, quality and accuracy
  • Interacting in a continuously growing and developing company and taking over responsibilities
  • Carry out supervisory responsibilities in accordance with the organization's policies and procedure

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Interview with the Director of the HUB

This vacancy is unfortunately no longer open. Have a look at the other interesting openings on our website!

Subscribe to our Job alerts and don’t miss any opportunity!

* Please have in mind that once you click on the subscribe button you're accepting our terms and conditions in order to the GDPR compliance

Not convinced yet? Check our related vacancies!

<< Go Back