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Procurement Support Specialist w/ Fluent level of English

Location:
Barcelona
Key languages:
Fluent level of English
Sector:
Logistics & Supply Chain
As a Procurement Support Specialist, your main responsibility is to provide operational support to procurement entities and commercial support to the sales offices across Europe.
You will be responsible for daily processes and answer specific queries received via e-mail or after-sales tools. In most of these instances, you provide a customer care link between the sales entities and the Central Supply Chain, the vendors or the logistical departments. The work requires a combination of following standardized procedures as well as the ability to find solutions when you spot gaps in the existing processes.

Main Responsibilities

  • Build and maintain solid and effective working relationships with our internal customers and vendors, through daily phone and email contact
  • Support procurement entities to ensure operations are efficient in terms of executing tools and processes as needed (i.eDates Management, Backlog Management…)
  • Support to the countries through the resolution of specific queries received through the centralized email addresses in line with agreed service levels
  • Ensure internal processes are understood, identify and address country training requirement and facilitate the resolution of issues where a business process has failed
  • Provide a customer care link between the sales territories and the Central Supply Chain with a focus on customer care
  • Ensure service level expectations from the Countries and logistics Centres are achieved
  • Resolution of queries raised through ASM(After Sales Management tool)
  • Own and manage through to completion any ad-hoc projects as defined by the business
  • Promote and support innovation in communication within CSC

Core Skills/experience

  • Capacity to build and maintain solid and effective working relationships with our internal customers and vendors. We work with people from across Europe, so intercultural flexibility is a must.
  • Good written communication skills and the ability to explain complex information in a straight forward manner
  • The capacity to understand the underlying business needs, both to provide accurate support as well to be able to take initiative and act in a proactive manner, our find creative solutions and improvements to existing processes
  • You will need a sense of ownership and a drive to solve our internal customer’s issues, regardless of possible obstacles
  • We expect consistency in your work and that you have the ability to act in a professional manner
  • Like all companies in the 21st century, we are striving for continuous improvement. You will need to be open to changes, and help drive solutions when we face new challenges
  • Good working knowledge of the main Microsoft desktop applications, mainly Excel
  • You need to recognize yourself in our five core values: Integrity, Excellence, Accountability, Collaboration and Inclusion
  • Working experience with SAP
  • Experience in administrative roles, customer service or support roles
  • Experience within procurement or the distribution industry

What’s on offer

•    Permanent contract
•    Competitive salary
•    Possibility to grow in an international company
•    Everyday fresh fruit and breakfast
•    Access to an in-house canteen
•    Nutritionist and Physiotherapist on site
•    Gym allowance 
•    Private Health Insurance
•    Transportation possibilities 
•    Team-building events

What will you learn?

  • Working in a dynamic environment
  • To improve B2B communication skills

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better
  • Step 2: Face-to-face Interview with the company’s Hiring Manager

Don’t be shy! Just ask your recruiter!

Peter Sikos:
Recruitment Consultant

Key languages:
Hungarian - English - French - Portuguese - Spanish
+34 931 222 232
Want to know more about Peter? Click here!

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