Looking for a job in
Marketing?,Customer service?, Technical support?, Finance?, Accounting?, Human Resources?, Logistics?, Office Support?, Sales?, Tourism?

Nike Customer Care Specialist w/ Native Level of German

Location:
Lisbon
Key languages:
Native level of German
Good level of English (B2, C1 or C2)
Sector:
Customer Service & Technical Support
Are you a German speaker with great communication skills and do you have a passion for the customer care field? Do you want to work for famous International brands such as Nike, Abercrombie & Fitch and Michael Kors? Do you want to have an international career?  If all your answers were yes, then keep on reading!

Imagine gaining work experience in the German market, while working for a well-known outsourcing company in Lisbon. Imagine working for a company that believes that the key to a successful workplace is constantly innovating and experimenting.

We are currently recruiting for Nike - which is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

Main Responsibilities

  • Building a strong customer relationship through a prompt resolution to clients' issues regarding sales, product and services
  • Understanding the prospective client’s profiles and needs 
  • As our client offers a variety of projects, they offer a variety of job openings, adapted to your interests and skills: contact with the client can consist in mainly written correspondence or contact over the phone
  • Using a range of tools to interact with customers by email and social media - at the same time developing great skills that will help boost your career 
  • Strengthening relationship with developed client portfolios

Core Skills/experience

  • Expertise in customer service over the phone is a plus
  • Excellent communicator and listener
  • Creative decision-making skills and proven ability to work independently
  • A constant motivation for identifying and understanding the customer's needs
  • Good team-player who radiates positivity
  • Solid keyboard skills and an understanding of MS Office

What’s on offer

  • Employment with the world's leading company in the digital industry
  • Free Portuguese language courses, sports activities and organized events
  • Initial flight expenses refunded 
  • Introductory and continuous training and certifications
  • Flexibility in working hours
  • Stable position and long-term contract
  • Fully paid training
  • A dynamic business casual environment with international colleagues
  • Competitive salary 
  • Negotiable brands and starting date 

What will you learn?

  • To develop your professional experiences in customer service
  • To improve your communication and problem-solving skills
  • To work in an international environment
  • To grow within a renowned multinational company

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Online test to check communication skills
  • Step 3: Phone interview with the company’s HR department
  • Step 4: Interview with the company’s HR department

Don’t be shy! Just ask your recruiter!

Amber Roelse:
Trainee Recruitment Consultant

Key languages:
Dutch & English
+34 931 222 232
Want to know more about Amber? Click here!

Subscribe to our Job alerts and don’t miss any opportunity!

* Please have in mind that once you click on the subscribe button you're accepting our terms and conditions in order to the GDPR compliance

Not convinced yet? Check our related vacancies!

<< Go Back
Sitemap