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Junior Sports Customer Advisor w/ Native level of Dutch

Location:
Barcelona
Key languages:
Native or fluent level of Dutch/ Flemish
Advanced level of English

 
Sector:
Customer Service & Technical Support
Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Dutch or Flemish on a native level, then this is an amazing professional opportunity for you!

ASICS is a multinational and world-famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Junior Sports Customer Advisor with a sporty and positive attitude to join their new project in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the world. 

Main Responsibilities

  • Delivering a best in class consumer experience attending consumers in all sort of questions about their products or services through different channels
  • Contributing and supporting the implementation of the Global Consumer Experience Strategy into the local market
  • Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
  • Managing cases and E-commerce questions using the software tools provided
  • Reviewing the information that ASICS delivers to the consumers at a local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...)

Core Skills/experience

  • Enjoy taking care of and helping people
  • Knowledge of Social Networks would be highly valued
  • Team player who is also able to work independently
  • Attentive, empathetic, flexible and proactive
  • Good communication skills
  • Passionate about sports
  • Eager to learn

What’s on offer

  • Permanent contract 
  • Employee discount on ASICS products
  • Private health insurance
  • Tickets restaurant
  • Pension plan (starting from the 2nd year)
  • Free gym at the office + laundry services
  • Modern working environment
  • Joining an international company that is a premium True Sports Performance brand
  • Starting date: 17/12/2018

What will you learn?

  • Provide the best consumer experience through different channels
  • Work in an international and fast-paced environment
  • Learn about the sports retail industry

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better
  • Step 2: Group Interview with role plays and written assignments
  • Step 3: Psychometric assessment and face-to-face Interview with the Manager

Don’t be shy! Just ask your recruiter!

:

Key languages:
+34 931 222 232
Want to know more about ? Click here!

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