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Junior Customer Specialist w/ Native level of Dutch or French

Location:
Barcelona
Key languages:
Native level of Dutch or French
Fluent level of English
Sector:
Customer Service & Technical Support
Are you a Multilingual candidate that wants to discover new directions? Do you want to work with the latest technology and the Internet of Things? And are you open to offering the best possible service? Do not hesitate, and have a quick look at the details!

Through years of experience, our client has been able to develop itself into a leader in the automotive sector. They offer various services to customers and they develop and improve vehicles and mobility services, which makes mobility safer, more efficient and more convenient.

Main Responsibilities

  • Develop and maintain excellent customer relationships
  • Handle various forms of customer contacts via phone and email, and accurately process customer queries.
  • Routinely communicate accurate information, and promptly update customers when changes occur.
  • Respond to customer inquiries in a timely manner through the most appropriate means of communication.

Core Skills/experience

  • Interest in the automotive industry
  • Experience in customer care is a plus
  • Can deal with stressful situations
  • Works in an organized way and has an eye for detail
  • Proactive
  • Problem-solving thinking
  • Team player

What’s on offer

  • Training and internal growth opportunities.
  • A full-time job and long-term contract directly with the hiring company.
  • Fun working environment, with rewards and room for creativity.

What will you learn?

  • To improve communication skills
  • In-depth knowledge about the service/product offered
  • To work in an international environment

Our recruitment process

  • Step 1: Phone screening with the Babel Talent Partner
  • Step 2: Online interview with the Babel Talent Partner to get to know you better
  • Step 3: Face- to- face interview with the company´s Hiring Manager

Don’t be shy! Just ask your recruiter!

Dániel Nagy:
Junior Talent Partner

Key languages:
+34 931 222 232
Want to know more about User15784005385936766920? Click here!

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