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Internal Sales Executive w/ Fluent level of English

Location:
Barcelona
Key languages:
Fluent level of English
Sector:
Logistics & Supply Chain
The International Sales team is the Tech Data Europe department which provides full and broad operational support to International Customers.

Main Responsibilities

  • Ensure all operational and business requirements are ready to guarantee the day to day business with International Customers
  • Manage the day to day operations of International Customers such as business requests, escalations and back office support
  • Develop and execute business opportunities to grow volumes both by adding more volumes to existing customers or by adding new customers
  • Order management (from the pre-sales support until the material arrives at the customer and the invoice is paid)
  • Commercial conditions achievement (incl. revenues, margins, freight, market shares + others, as defined by the Sales Manager)
  • Support and develop existing accounts, with the intention of seeking incremental business opportunities, plus support in the development of new business opportunities within your team’s Sales Area
  • Managing end-to-end customer experience and being the key staff member for all Customers’ buying interactions
  • Ultimately responsible for all aspects of order management process: booking the orders, handling the exceptions, managing the backlog, handling queries, complaints, escalations, etc.
  • Representing Customers and their needs internally within the larger corporate organization - interacting with all relevant departments (credit, finance, logistics, Customer Service, etc,.)
  • Meeting or exceeding customer expectations, as well as both formal and informal Service Level Agreements with regards to responsiveness, issues resolution turnaround, information sharing/reporting timeliness and quality
  • Drive corrective actions to secure customer experience and improve operational performance if required 
  • Develop an excellent customer relationship through the provision of an outstanding quality service
  • Give accurate information and produce efficient administration of orders to customers on request

Core Skills/experience

  • Bachelor Degree
  • Minimum two years of previous work experience, in a related job is a plus
  • Any other EU languages will be a plus
  • Advanced Knowledge in Microsoft Office program (Excel)
  • SAP-knowledge (SAP R/3 and Business Warehouse) is a plus
  • Customer Focus: Listens to customers to identify and understand their needs
  • Initiative and self-management
  • Interpersonal Skills: Builds solid, effective working relationships with others within a team environment.
  • Problem solving and negotiation

What’s on offer

  • Stable contract
  • Competitive salary
  • Possibility to grow in an international company
  • Everyday fresh fruit and breakfast
  • Access to an in-house canteen
  • Nutritionist and Physiotherapist on site
  • Gym allowance
  • Private Health Insurance
  • Transportation possibilities
  • Team-building events

What will you learn?

  • To develop your knowledge
  • To improve B2B communication skills
  • To improve your communication skills by working in a team
  • To work in an international environment

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Face-to-face Interview with the company's Recruiter and Manager

Don’t be shy! Just ask your recruiter!

Peter Sikos:
Recruitment Consultant

Key languages:
Hungarian - English - French - Portuguese - Spanish
+34 931 222 232
Want to know more about Peter? Click here!

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