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Google Ads B2B Specialist w/ Native Level of French

Location:
Lisbon
Key languages:
Native Level of French
High Level of English
Sector:
Customer Service & Technical Support
Are you a French speaker with great communication skills? Would you like to use your enthusiasm for helping others? If you can see yourself working in an innovative and multicultural environment keep on reading!

Imagine gathering experience working for the French market, while working for one of the best-known companies in the world, in an office located near the city of Lisbon. Imagine working for a company that believes the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. By focusing highly on teamwork and familiarity with people, this company managed to be awarded 8 times in a row for being the best in the sector.

This is our client - The world's largest technology company specialising in Internet-related services and products!

Main Responsibilities

  • Analyzing issues and requests of business clients and attempting to resolve them in a B2B environment
  • Using a range of tools to interact with customers by email, phone and chat - at the same time developing great skills that will help boost your career 
  • Understanding the prospective client’s profiles and needs 
  • Participating in the innovation of current processes in order to find new ways of solving issues

Core Skills/experience

  • Bachelor degree preferred
  • Previous experience in Customer Care services
  • Excellent writing and communication skills
  • Interest in general online marketing products
  • Ability to solve problems and to think strategically
  • Dynamic and organized 

What’s on offer

  • Employment with the world's leading company in the digital industry
  • Google Adds certificate after the training period
  • Free Portuguese language courses, sports activities and organized events
  • Initial flight expenses refunded 
  • Introductory and continuous training and certifications
  • Monday to Friday working hours, weekends off
  • Stable position and long-term contract
  • A dynamic business casual environment with international colleagues
  • Relocation package included

What will you learn?

  • To develop your professional experiences in customer service
  • To improve your communication and problem-solving skills
  • To work in an international environment
  • To grow within a renowned multinational company

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Online test to check communication skills
  • Step 3: Phone interview with the company’s HR department
  • Step 4: Interview with the company’s HR department

Don’t be shy! Just ask your recruiter!

Sara Coutinho:
Trainee Recruitment Consultant

Key languages:
French, Portuguese, Spanish, English
+34 931 222 232
Want to know more about Sara? Click here!

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