Looking for a job in
Marketing?,Customer service?, Technical support?, Finance?, Accounting?, Human Resources?, Logistics?, Office Support?, Sales?, Tourism?

Fashion Customer Advisor w/ Native level of German

Key languages:
Native (close to native) level of German
High level of English
Customer Service & Technical Support
Luxury fashion & Retail is your passion? Imagine yourself working in a beautiful, international, young and innovative environment located in sunny Barcelona!
If you speak German and English and you love helping high-end fashion customers, keep reading! 

Our client is a leader in online luxury fashion & retail with international employees from all corners of the globe. 

Main Responsibilities

  • Deliver a best in class consumer experience attending consumers in all sort of questions about their products or services
  • Answering to customer requests via telephone and e-mail
  • Data entry and maintenance of data related to the consumers 
  • Supporting and understanding e-commerce business principles
  • Continuous improvement of internal processes
  • Close cooperation with other departments

Core Skills/experience

  • ​​​​​​Previous experience in customer service within luxury fashion or hospitality would be a plus 
  • Expertise in the use of IT systems (Windows package)
  • Excellent listener and a strong communicator
  • Ability to work under pressure
  • A constant motivation for identifying and understanding the customer's needs
  • Passionate and assiduous mindset

What’s on offer

  • 20-24k gross/year
  • Ticket restaurants
  • Private pension plan
  • 28 days of holiday
  • An excellent international work environment in a company that really cares about its people 
  • A beautifully designed office in the city centre of Barcelona!

What will you learn?

  • To improve your communication and problem-solving skills
  • To work in a dynamic and international environment
  • To grow within an innovative fashion e-commerce business 

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process 
  • Step 2: Interview with the company’s Talent Acquisition Specialist 

Don’t be shy! Just ask your recruiter!

Ian Burt Martínez:
Junior Rectruitment Consultant

Key languages:
English, French, German, Spanish
+34 931 222 232
Want to know more about Ian? Click here!

Subscribe to our Job alerts and don’t miss any opportunity!

* Please have in mind that once you click on the subscribe button you're accepting our terms and conditions in order to the GDPR compliance

Not convinced yet? Check our related vacancies!

<< Go Back