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Customer Service Executive w/ Native Level of Dutch

Location:
Oporto
Key languages:
Native level of Dutch
Advanced level of English
Sector:
Back office & Administration
Are you a Dutch native speaker with good organizational skills? Are you eager to work in a dynamic, international company based in the vibrant city of Porto? Great, keep on reading - we have a great job opportunity for you! Our client is an industrial gas company leader in the world and is based in Maia, Porto.

Main Responsibilities

  • Maintaining customer records by updating their account information
  • Resolving problems by clarifying the customer's complaint and selecting the best solution to solve the problem
  • Maintaining financial accounts by processing customer adjustments
  • Preparing reports by collecting and analyzing customer information
  • Completing other tasks as required

Core Skills/experience

  • Previous experience in accounting, billing, customer service or similar
  • Ability to maintain a high level of accuracy and productivity/activity
  • Good administrative skills and easy adapter
  • Proficient in Excel
  • Ability to communicate effectively and professionally in local Dutch and English (written and spoken)
  • Strong customer-orientation
  • Knowledge in SAP is a plus

What’s on offer

  • Stable contract
  • Competitive salary + bonus
  • A complete and thorough training program
  • Possibility to grow in an international company
  • Insurance after 12 months contract

What will you learn?

  • To develop your knowledge about business administration and structures
  • To improve your communication skills by working in a team
  • To work in an international environment
  • To grow within a renowned company

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Interview with the company’s HR department
  • Step 3: Interview with the company’s HR department and the Team Leader

Don’t be shy! Just ask your recruiter!

Carolina Marques:
Recruitment Consultant

Key languages:
Portuguese - English - Spanish
+34 931 222 232
Want to know more about Carolina? Click here!

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