Looking for a job in
Marketing?,Customer service?, Technical support?, Finance?, Accounting?, Human Resources?, Logistics?, Office Support?, Sales?, Tourism?

Customer Service Advisor w/ Native Level of Hebrew

Location:
Barcelona
Key languages:
Native Level of Hebrew
Full Professional Level of English
Sector:
Customer Service & Technical Support

Are you passionate about helping others? Do you love to solve problems? Are you a dynamic and proactive team-player? Our client is an industry leader in travel, with the aim of helping people travel the world easily! They are looking for a Customer Service Advisor to join their new office in Barcelona. 


Main Responsibilities

The job

  • Helping customers in Hebrew & English over the phone/email or live chat with things like making/amending their reservation or answering pre-travel questions
  • Data entry and maintenance of data related to the consumers 
  • Managing cases using the software tools provided

Core Skills/experience

  • Expertise in customer service (preferably over the phone)
  • Excellent communicator who deeply cares about the customer experience
  • Good team-player who radiates positivity in every interaction
  • Active listener continually on the hunt for opportunities to delight

What’s on offer

Why apply?

  • Competitive salary 20,681.04 € (with annual pay review) in 12 or 14 payments, you choose.
  • Language bonus (12 payments) included in the salary above.
  • Competitive quarterly performance-based bonus plan.
  • 27 days of holiday for you to do your own travel.
  • Competitive referral scheme (up to 560€ per successful referral, no limitations).
  • Booking.com discount - up to 1000€ per year reimbursed.
  • Industry only car hire rates for you, family and friends.
  • Membership to the corporate discount platform – featuring discounts from 100´s of stores (PerkBox).
  • Full time, paid training to help you on your way to success.
  • Industry-leading learning & development workshops and opportunities - assigned personal development time during shifts to study what you want!
  • Free weekly language classes.
  • Daily breakfast, all your hot/cold drinks & healthy snacks (on us).
  • Gym discount.
  • Transport and Restaurant vouchers (through salary sacrifice) - Benefit from taxes!
  • 2 in 4 full weekends off.
  • A working schedule provided 4-6 weeks in advance.
  • Join us!

What will you learn?

  • Communication skills where you learn how to listen and ask the right questions in order to engage in the customer´s needs
  • Working in an international and fast-paced environment
  • Navigating and using different CRM/ACD/mailing system

Our recruitment process

Step 1: Interview with our Recruiter to get to know you better

Step 2: Face-to-face
Interview with the company’s Hiring Manager

Don’t be shy! Just ask your recruiter!

Audur Sigvaldadottir:
Junior Recruitment Consultant

Key languages:
+34 931 222 232
Want to know more about User15813497367588281711? Click here!

Subscribe to our Job alerts and don’t miss any opportunity!

* Please have in mind that once you click on the subscribe button you're accepting our terms and conditions in order to the GDPR compliance

Not convinced yet? Check our related vacancies!

Sitemap