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Customer Care Specialist w/ Native level of Swedish

Key languages:
Native level of Swedish
High level of English
Customer Service & Technical Support

You will be responsible for maintaining, preparing, and reconciling accounts, assisting with monthly closings and supporting the senior accountant in carrying out the responsibilities of the accounting department. 

Main Responsibilities

  • Manage customer returns, both technical and commercial
  • Resolution of incidents in returns
  • Management with warehouse to solve doubts and problems
  • Receive inbound calls, emails from BtB consumers requiring product support

Core Skills/experience

  • Native level of Swedish and fluency in English
  • Business, commercial or administration qualification. (Minimum CFGS)
  • Customer orientation and previous experience in administrative positions
  • Experience in Sales Back-office or Customer Service is a plus
  • Knowledge of SAP and Excel is prefered
  • Focus on Customer Loyalty
  • Highly motivated, focused passionate about connecting to the customer
  • Strong verbal and written communication skills
  • Professionalism and team-work
  • Maintain calmness under pressure

What’s on offer

  • Stable contract
  • Competitive salary
  • Possibility to grow in an international company
  • Everyday fresh fruit and breakfast
  • Access to an in-house canteen
  • Nutritionist and Physiotherapist on site
  • Gym allowance 
  • Private Health Insurance
  • Transportation possibilities 
  • Team-building events

What will you learn?

  • To develop your knowledge in Customer Care
  • To improve communication skills
  • To improve your communication skills by working in a team
  • To work in an international environment

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better
  • Step 2: Face-to-face Interview with the company’s Hiring Manager

Don’t be shy! Just ask your recruiter!

Philipp Jaeger:
Junior Recruitment Consultant

Key languages:
German - English
+34 931 222 232
Want to know more about Philipp? Click here!

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