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Customer Care Specialist w/ Native level of Finnish

Key languages:
  • Native level of Finnish 
  • Fluent level of English
Customer Service & Technical Support
Are you the candidate who can make a difference? Are you pursuing a career in a multinational company, one of the world's largest distributors of IT products? Then take a quick look at the details!

Our client offers services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. They are ranked No. 88 on the Fortune 500® and has been named one of Fortune’s World’s Most Admired Companies for 10 straight years.

Main Responsibilities

  • Building relationships with internal vendors and customers through phone and email contact.
  • Support and resolve specific questions to countries received through centralized email addresses.
  • Optimize problem solving when a business process fails and make internal processes understandable 
  • Responsible for managing the link between the customers and the sales territories and central supply chains. 
  • Ensuring that the expectations of logistics centers are met in terms of service levels
  • Answering questions that come in via ASM (After Sales Management Tool).
  • Create and distribute the CSC newsletter. 
  • Innovating the communication within CSC.

Core Skills/experience

  • Fluent in verbal and written English and Finnish.
  • Excellent communication skills.
  • Able to work under pressure.
  • Ability to multi-task.
  • Ability to present complex information in a straightforward manner.
  • Being able to take initiative and responsibility with a positive way and constructive attitude.
  • Being able to do business in a professional manner. 
  • Knowledge of Microsoft desktop applications including Excel, PowerPoint and Publisher.

What’s on offer

  • Stable contract
  • Competitive salary
  • Possibility to grow in an international company
  • Everyday fresh fruit and breakfast
  • Access to an in-house canteen
  • Nutritionist and Physiotherapist on site
  • Gym allowance 
  • Private Health Insurance
  • Transportation possibilities 
  • •Team-building events

What will you learn?

  • To develop your knowledge in Customer Service
  • To improve your communication skills by working in a team
  • To work in an international environment

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better
  • Step 2: Face-to-face Interview with the company’s Hiring Manager

Don’t be shy! Just ask your recruiter!

Dániel Nagy:
Junior Talent Partner

Key languages:
+34 931 222 232
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