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Customer Care & Sales Specialist w/ Native level of French

Location:
Barcelona
Key languages:
A native level of French
An advanced level of English
An advanced level of either Croatian, German, Dutch, Swedish, Turkish or Finnish
Sector:
Customer Service & Technical Support
Do you have a passion for providing world-class customer service? Are you eager to work in a dynamic, international company based in the vibrant city of Barcelona? If you also have a Native level of French and fluency in English, then keep on reading - we have a great job opportunity for you! 

Our client is a leading provider of flexible workspace solutions and provides workspace for thousands of the most successful entrepreneurs and multinational companies all over the world. With their services, they make it possible for a small startup as well as a multinational company to access the best workspace accommodation suited to their needs. 

Main Responsibilities

  • Educate new prospects and inform clients about the products to help them select the most appropriate one
  • Contributing to team efforts with all other functions in order to meet objectives
  • Accurately record notes clearly in all relevant systems.
  • Recommend improvements that will positively impact sales and efficiency

Core Skills/experience

  • Experience in Customer Service roles, preferably by phone and business-to-business
  • Excellent oral and written communication skills
  • Capacity to listen actively in order to identify prioritized customer needs
  • Team worker with a positive attitude that is willing to help wherever needed
  • Knowledge in CRM systems is a plus 

What’s on offer

  • Permanent contract
  • Competitive salary 
  • Restaurant tickets/lunch vouchers
  • A complete and thorough training program
  • Extra holiday on Birthday

What will you learn?

  • Communicate effectively with clients
  • Accurately evaluate customers' needs
  • Sell and negotiate services and products
  • Work within an international team

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Video interview with our Clients Global Recruitment Team
  • Step 3: Face-to-face or phone Interview with the Hiring Manager
  • Step 4: Phone Interview with the Country Manager(s)

Don’t be shy! Just ask your recruiter!

Alma Trischler:
Recruitment Consultant & Project Leader

Key languages:
Swedish - Spanish - English
+34 931 222 232
Want to know more about Alma? Click here!

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