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Customer Care Advisor w/ Native Level of Hebrew

Location:
Lisbon
Key languages:
Native level of Hebrew
Good level of English 
Sector:
Customer Service & Technical Support
Imaging gathering experience while working for one of the best-known companies in the world... If you speak Hebrew and you are passionate about the world of Online Marketing, then you are on the right place! Our client is looking for someone with excellent communication and problem-solving skills. In this role you will be finding the solution for issues of business customers, and maintaining a positive relationship between them and the company.  Does it sound good? Apply now and start working without leaving your home!

Main Responsibilities

  • Provide optimal advice regarding differentqueries of the business clients;
  • Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
  • Understand the business goals of your clients in order to match the required online advertisement solutions;
  • Provide strategic campaign support and advertiser training to educate your clients;
  • Achieve strong customer satisfaction with a focus on quality and results.

Core Skills/experience

  • Excellent communicator and listener
  • Creative decision-making skills and proven ability to work independently
  • A constant motivation for identifying and understanding the customer's needs
  • Good team-player who radiates positivity
  • Solid keyboard skills and an understanding of MS Office

What’s on offer

  • Competitive salary + Bonus
  • Free Portuguese language courses, sports activities and organized events
  • Introductory and continuous training and certifications
  • Sunday to Thursday working hours (40h/week)
  • Office located in Oeiras, Lisbon
  • Stable position and long-term contract
  • A dynamic business casual environment with international colleagues

What will you learn?

  • To develop your professional experiences in customer service
  • To improve your communication and problem-solving skills
  • To work in an international environment
  • To grow within a renowned multinational company

Our recruitment process

  • Step 1: Phone interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Online test to check communication skills
  • Step 3: Phone interview with the company’s HR department
  • Step 4: Interview with the company’s HR department

Don’t be shy! Just ask your recruiter!

Jessica Göpel:
Recruitment Team Leader

Key languages:
German - English - Spanish
+34 931 222 232
Want to know more about Jessica? Click here!

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