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Customer Care/ Accountance w/ Native level of French

Key languages:
Native level of French
Advanced level of English
Advanced level of a second European language is plus
Finance & Accounting
Are you a native French speaker who knows how to talk to clients and feel challenged by improving all processes regarding payments? If you have experience in finance and/or customer care, we have an amazing opportunity for you!

Our client is a well-known company providing industrial gases for the manufacturing sector. From food packaging to eco-buses, their gases improve everything from the quality of our food to the air we breathe. The company has offices all over the world, and in Barcelona, they have a shared service center with over 300 employees from all four corners of the globe spread across three departments: Customer Support, Supplier Service, and Logistics.

Main Responsibilities

  • Ensuring the timely collection of outstanding balances/debts from your clients for the French market
  • Negotiating satisfactory outcomes with your clients and banks
  • Ensuring customer calls and emails are responded to
  • Identify any customer complaints and escalate as appropriate
  • Anticipate and communicate with different departments
  • Support and be back up for other collector’s associates
  • Liaise with the credit & collections coordinator or supervisor about all credit issues

Core Skills/experience

  • Experience in customer support, preferably B2B
  • Experience in finance and/or cash collection is a plus
  • Excellent communication and negotiation skills
  • Degree, preferably in Business Administration or Economics is a plus
  • Understanding of customer accounts and general business workflows
  • Ambitious and motivated candidate able to work under pressure
  • Disciplined and high attention to detail
  • Knowledge of SAP is a plus

What’s on offer

  • 6-month temporary
  • Competitive salary package
  • International team with a hands-on and stable environment
  • Normal office working hours

What will you learn?

  • Gain a deeper insight into the financial area of a multinational company 
  • How to deal with business clients in a professional manner
  • SAP and get a deeper insight in Excel

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Face-to-face interview with the company’s Hiring Manager

Don’t be shy! Just ask your recruiter!

Andreia Moreira:

Key languages:
+34 931 222 232
Want to know more about Andreia? Click here!

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