Looking for a job in
Marketing?,Customer service?, Technical support?, Finance?, Accounting?, Human Resources?, Logistics?, Office Support?, Sales?, Tourism?

B2B Customer Advisor w/ Native Level of Dutch

Location:
Barcelona
Key languages:
  • Native level of Dutch
  • Intermediate level of English and/or Spanish
Sector:
Account Management

Are you a native Dutch speaker with a passion for helping other people? Are you a good listener with a problem-solving mentality? Our client is looking for a creative, open-minded, and energetic individual to join their international team in sunny Barcelona.

Our client is a fast-growing e-Commerce company focusing on the sales of corporate gifts and promotional products for companies all over Europe. As a B2B Customer Advisor, you will be the first point of contact of the client assisting them throughout the whole process: from the first contact until the delivery of the products. This includes understanding the client's needs and being able to advise them in a creative way. 


Main Responsibilities

  • Effective inbound communication with customers via email and telephone
  • Advising customers on selecting the right product and print for their promotions
  • Preparation of price quotations and virtual samples
  • Process and follow-up of sales orders
  • Process and follow-up of purchase orders with suppliers
  • Coordinate print proof communication between suppliers and customers
  • Send shipping information and assure on-time delivery
  • Assuring customer satisfaction.

Core Skills/experience

  • Native/Bilingual Dutch speaker
  • Intermediate level in English and/or Spanish
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • A problem-solving and solution-driven mentality.
  • Ability to multi-task, organize, and prioritize work.
  • Emphatic personality and passionate about helping others.

What’s on offer

  • Full-time job with a fixed contract.
  • Competitive fixed salary + attractive commission scheme
  • Standard office hours: Monday to Friday 09:00-18:00h (with flexibility)
  • Hybrid working model.
  • Dynamic and multicultural work environment.
  • Office in Barcelona (@22 area), 10 min from the beach

What will you learn?

  • Gain experience in a fast-growing, dynamic, and international environment 
  • Listening and asking the right questions in order to engage in the customer´s needs
  • Using different communication techniques and develop your telephone communication skills

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Interview with the company´s Teamleader 
  • Step 3: Interview with the company´s CEO
  • Step 4: A case study to find out your communication skills

Don’t be shy! Just ask your recruiter!

Elisa Bock

Key languages:
English - German
+34931222232
Want to know more about Elisa? Click here!

Subscribe to our Job alerts and don’t miss any opportunity!

* Please have in mind that once you click on the subscribe button you're accepting our terms and conditions in order to the GDPR compliance

Not convinced yet? Check our related vacancies!

Sitemap