Looking for a job in
Marketing?,Customer service?, Technical support?, Finance?, Accounting?, Human Resources?, Logistics?, Office Support?, Sales?, Tourism?

Account Manager - TripAdvisor Restaurant Solutions Netherlands

Key languages:
Native level of Dutch
Advanced level of English
Are you one of those people who like discovering new restaurants every weekend? Are you a Dutch native speaker? And also sales-minded? Have a look at this great job opportunity!

Our client is a leading European E-commerce company; a platform for finding your favourite restaurants, making reservations and reading reviews. With their integrated SaaS solution, they bring together guests and restaurants, making it possible to connect with them in a far more personalized manner. With over 34 000 restaurants in 12 different countries, they share a passion for food and dining with their 8 million users every month!
Ready to work for a company that's changing the restaurant sector? For their office in Barcelona, we are looking for dynamic and talented food-lovers!

Main Responsibilities

Management of a Portfolio of restaurants
Make outbound calls and handle email communication with our customers in a programmatic coverage-based approach to support them to adopt and implement our solutions.
Develop and maintain relationships with existing TA customers by providing guidance and assistance and providing necessary education to promote the value and benefits of our Solutions to enable business success.
Activate or help activate some product features that have been purchased but not yet used by our customers.
The role requires the ability to work independently to meet an individual sales quota
Generate incremental revenue by systematic upselling TripAdvisor subscriptions, Identify cross-sell opportunities for TheFork solutions
Co-browse with our customers on-line to demonstrate live how to adopt our solutions for business benefit                 
Modify customer engagement skills accordingly to overcome objections and retain customers; identify solutions to issues and concerns.
Distribute promotional materials to existing customers
Triage appropriate queries to Customer Services
Support customers through any credit card fails during contracts
Work together with rest of sales teams in the pursuit of excellent results and flawless execution
Keep up with product training and new offerings as well as latest value proposition 

Core Skills/experience

Dutch native
1 years sales / account management experience in telesales or customer support experience in B2B online environment and / or leisure-restoration.
Strong organizational skills
Ability to manage multiple priorities and tasks
Excellent sales, negotiation, customer service, nurturing, educating and communications skills 
Self-motivated and thorough
Experienced at building effective customer relationships through positive communication, honesty and trust
Not intimidated by technical interaction, co-browsing with customer on-line
Excellent written and oral communication in the relevant language/s of the country/ies covered
Target driven and proven self-starter with ability to deliver on targets without constant supervision
Ability to work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-task and think creatively
Exhibits integrity through fair and ethical behavior towards other and a demonstrated sense of corporate responsibility and commitment
Problem-solving skills
Team player
Full-time work availability
Experience with a restaurant
Knowledge with Salesforce program or with Contact Center programs

What’s on offer

- Permanent contract
- Competitive fixed salary
- Ticket Restaurant
- International working environment
- Compensation for practicing sports in any gym in Barcelona
- Interesting discount in private health insurance
- Dining and leisure area + terrace
- Coffee point on each floor with coffee and tea for free
- Well-being activities and benefits (massages, fresh fruit, free snacks, team building events, etc.)

What will you learn?

- This company offers you the chance of learning how to sell, how to deal with clients and develop business opportunities in different markets.
- You will have the opportunity to grow within the company and learn how to work in a multicultural and international environment.
- What if you know all those things already? Well, you can always improve your table football score! 

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Phone interview with the company’s Talent Acquisition Specialist
  • Step 3: Psychometric test
  • Step 4: Face-to-face interview with the Hiring Manager and the Inside Sales Manager


This vacancy is unfortunately no longer open. Have a look at the other interesting openings on our website!

Subscribe to our Job alerts and don’t miss any opportunity!

* Please have in mind that once you click on the subscribe button you're accepting our terms and conditions in order to the GDPR compliance

Not convinced yet? Check our related vacancies!

<< Go Back