• Customer Service Representative w/ Native Level of French

    Location: Oporto

    Are you a French native speaker with great communication skills? Would you like to use your enthusiasm for helping others? If you can see yourself putting this combination to work right in the beautiful city of Porto, take a look at this opportunity!

    Imagine living next to the beautiful seas of Portugal while working for one of the most recognized companies in the world.
    Our client is a multinational company based near the centre of Porto.

    As a Customer Service Representative, your responsibilities include:
    - Building a strong customer relationship through a prompt resolution to clients' issues regarding sales order and shipment status, product and services
    - Using a range of tools to interact with customers by email and social media - at the same time developing great skills that will help boost your career as new media becomes more and more commonplace
    - Strengthen relationship with developed client portfolios
    - Being a back-up for the Customer Service and the Sales Support team

    Key Languages:
    - Native level of French
    - Fluent level of English

    Core Skills/Experience:
    - Expertise in customer service or sales over the phone is a plus
    - Excellent communicator who deeply cares about the customer experience
    - Good team-player who radiates positivity in every interaction
    - Active listener continually on the hunt for opportunities to delight
    - Solid keyboard skills and an understanding of MS Office

    What's on Offer:
    - Extensive and continuous training provided
    - Competitive salary package
    - Possibility to grow in an internationally renowned company
    - Stable position
    - Great working environment and central location in Porto

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