• Cash Collector w/ Native level of French+Portuguese

    Location: Barcelona


    Do you have a high level of French and Portuguese, know how to talk to clients and feel challenged by improving all processes regarding payments? If you have experience in Cash Collection or Customer Care, we have an amazing opportunity for you!


    Main Responsibilities:
    As a Cash Collector, your responsibilities include:
    - Ensuring the timely collection of outstanding balances/debts from your clients
    - Negotiating satisfactory outcomes with your clients and banks
    - Ensuring customer calls and emails are responded to. Identify any customer complaints and escalate as appropriate
    - Anticipating and communicating with different departments
    - Supporting and being the backup for other collector’s associates
    - Liaising with the credit & collections coordinator or supervisor about all credit issues


    Key Languages:
    - Close to native level of French and Portuguese
    - Advanced level of English


    Core Skills / Experience:
    - Experience in Customer Service and/or Cash Collection
    - Excellent communication and negotiation skills
    - Degree, preferably in Business Administration or Economics
    - Understanding of customer accounts and general business workflows
    - Ambitious and motivated candidate able to work under pressure
    - Disciplined and high attention to detail
    - Knowledge of SAP is a plus


    What's on offer:
    - 6-month temporary contract leading to a permanent one
    - Competitive salary package
    - Private Life Insurance
    - International team with a hands-on and stable environment
    - Normal office working hours


    What will you learn:
    - Gain a deeper insight into the financial area of a multinational company 
    - How to deal with business clients in a professional manner.
    - SAP and get a deeper insight in Excel.




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