• Cash Collector w/ Native level of Arabic+English

    Location: Barcelona


    Do you have experience working towards the middle eastern market and feel challenged by improving payment processes? If you have experience in Finance or customer care and a native level of both Arabic and English we have an amazing job opportunity for you!

    Our client is a well-known company providing industrial gases for the manufacturing sector. From food packaging to eco-buses, their gases improve everything from the quality of our food to the air we breathe. The company has offices all over the world, and in Barcelona they have a shared service center with over 300 employees from all four corners of the globe spread accross three departments: Customer Support, Supplier Service, and Liquid Bulk:Logistics.


    Main Responsibilities:
    As a Cash Collector, your responsibilities include:
    - Ensuring the timely collection of outstanding balances/debts from your clients for the Middle-East and UK-market
    - Negotiating satisfactory outcomes with your clients and banks
    - Ensuring customer calls and emails are responded to
    - Identify any customer complaints and escalate as appropriate
    - Anticipate and communicate with different departments
    - Support and be backup for other collector’s associates
    - Liaise with the credit & collections coordinator or supervisor about all credit issues


    Key Languages:

    Key Languages:
    - Native level of Arabic
    - Close to native level of English


    Core Skills / Experience:
    Core Skills/Experience:
    - Experience in Finance and/or Cash Collection
    - Excellent communication and negotiation skills
    - Degree, preferably in Business Administration or Economics
    - Understanding of customer accounts and general business workflows
    - Ambitious and motivated candidate able to work under pressure
    - Disciplined and high attention to detail
    - Knowledge of SAP


    What's on offer:
    What's on Offer:
    - 6-month temporary contract leading to a permanent one
    - Competitive salary package
    - Private Life Insurance
    - International team with a hands-on and stable environment
    - Normal office working hours


    What will you learn:
    - You will get deeper insight into the financial area of a multinational company 
    - You will learn how to deal with business clients in a professional manner.
    - You will learn both SAP and get a deeper insight in Excel.




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