• After-Hours Corporate Travel Agent w/ Amadeus GDS

    Location: Barcelona


    Do you see yourself working and accompanying your customers on trips all around the world? If this excites you and you are a Native English speaker with working knowledge of Amadeus GDS – this job is waiting for you! 

    Our client is a well-known international company, leader in the Tourism sector and present in nearly 120 countries. They are looking for enthusiastic customer oriented individuals with a passion for the travel industry who can offer an all-round extraordinary business travel experience, devoting themselves to optimum travel consultancy and being the leaders within their field.  

    As a Business Travel Agent, your responsibilities include: 
    - Booking air/rail/ferry/hotel/car and other related services
    - Finding the best deals available for your client according to the company processes and preferred suppliers
    - Assisting your client during his or her trip
    - Creating a positive experience that ends with a high customer satisfaction
    - Assisting all your clients during their trip with Visa/Clearance of invoices, refunds or cancellations


    Main Responsibilities:
    As a Business Travel Agent, your responsibilities include: 
    - Booking air/rail/ferry/hotel/car and other related services
    - Finding the best deals available for your client according to the company processes and preferred suppliers
    - Assisting your client during his or her trip
    - Creating a positive experience that ends with a high customer satisfaction
    - Assisting all your clients during their trip with Visa/Clearance of invoices, refunds or cancellations


    Key Languages:
    Key Languages:
    - Native level of English
    - Advanced level of German would be a plus


    Core Skills / Experience:
    Core Skills/Experience:
    - Minimum 1 year of working experience of Amadeus GDS
    - Working experience in the tourism industry
    - Experience in Customer Relations
    - Excellent oral and written communication skills 
    - Proactive and positive attitude 
    - Quality and result oriented


    What's on offer:
    What's on Offer:
    - Permanent contract
    - Competitive fixed salary plus interesting bonus for the working hours
    - Flexible benefits package
    - Monday to Sunday rotating shifts (16h - 23h30)
    - Free Spanish language course 
    - Additional training and language courses
    - International working environment
    - Possibility to become part of a dynamic team in a stable and well-known company


    What will you learn:
    -Become an expert on GDS for air/rail/ferry/hotel/car
    -Improving intercultural competences




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