Our client is dedicated to addressing the world’s most complex filtration challenges. Through innovative solutions and groundbreaking technology, they are leading the way in advancing filtration for a cleaner and healthier world. If you want to be part of this team and make significant contributions both within the organization and in the communities they serve, Apply now!
Service Supervisor with English
Meet your
Recruiter!
Anna Mischura
- Languages:
- English
- German
Languages
- Full professional level of English
Terrassa
- €26,000 Per Year
- Manufacturing
- Permanent
Main Responsibilities
- Lead and optimize the coordination of service engineers, ensuring the highest level of service for Aftermarket products and services across the UK region
- Oversee and enhance the processing, monitoring, and follow-up of customer purchase orders and maintenance agreements
- Strategically plan new and renewed contracts, serving as the key liaison between parts availability, customer appointments, and technician schedules
- Drive growth by contributing to the development of the Service business and achieving regional targets
- Maximize efficiency by optimizing technician chargeable hours and monitoring overall working time utilization
- Streamline invoicing by managing invoice creation, making necessary corrections, and overseeing material return activities
- Collaborate seamlessly with sales, logistics, finance, and production departments to ensure all stakeholders are informed of customer activities and needs
Core Skills/experience
- Bachelor's degree or equivalent experience
- Minimum of 2 years experience in administration, customer service, or logistics
- Sophisticated computer skills
- Exceptional communication and administrative abilities, quick to learn, and a collaborative team member
- Flexible with strong multitasking and time management skills
What’s on offer
- Permanent contract
- Flexible schedule
- Hybrid working policy
- Health and life insurance
- Pension plan
- Daily shuttle from Pl. Cataluña & Pl España (BCN) to office (Terrassa)
- Social benefits after 1 year
- Multicultural environment with growth opportunities
Our recruitment process
- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Video call with client's HR
- Step 3: Interview with the Team Manager