Customer Service Representative with German

Meet your

Yousra El Haddad
  • English
  • Arabic
  • Catalan
  • Spanish

Our Client is dedicated to addressing the world’s most complex filtration challenges. Through innovative solutions and groundbreaking technology, they are leading the way in advancing filtration for a cleaner and healthier world. If you want to be part of this team and make significant contributions both within the organization and in the communities they serve, apply now.


  • Native level or proficiency in German
  • Full professional level of English

Main Responsibilities

  • Process and monitor customer purchasing orders, ensuring smooth transactions.
  • Provide effective service and support to assigned customers.
  • Communicate delivery commitments and address any order discrepancies.
  • Manage new customer and supplier requests, as well as handle invoicing and material returns.
  • Respond to customer inquiries promptly and maintain strong relationships.
  • Facilitate communication between customers and internal departments.

Core Skills/experience

  • Studies in administration or a related field, or equivalent experience.
  • Previous experience in administration, customer service, or logistics.
  • Proficient in MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms, and CRM is a plus.
  • Strong communication and administration skills, fast learner, and a team player.
  • Flexible, multitasker, and adaptable to changes.
  • Proactive attitude, with the ability to make decisions when necessary.

What’s on offer

  • Permanent contract
  • Flexible schedule 
  • Hybrid working policy
  • Health and life insurance
  • Pension plan
  • Daily shuttle from Pl España (BCN) to office (Terrassa)
  • Social benefits after 1 year
  • Multicultural environment with growth opportunities

Our recruitment process

  • Step 1: Interview with our Recruiter to get to know you better
  • Step 2: Video call with client's HR
  • Step 3: Interview with the supervisor and HR Manager in their office