Customer Service Representative w/ fluent level of Flemish

Meet your
Recruiter!

Ai-Lyn Ky
  • English
  • German

Technology and innovative ideas are your cup of tea? Would you like to use your enthusiasm for helping others? If you can see yourself putting this combination to work right in the vibrant city of Barcelona, take a look at this opportunity. 

Our client is an industry leader in design and engineering who transforms and reinvents everyday life products. This company is about better ideas and better technologies. They are looking for a Customer Service Representative to join their Flemish team in Barcelona.

Languages

  • Fluent level of Flemish
  • Professional level of English
Barcelona

Main Responsibilities

  • Guarantee the seamless functioning of services by managing customer interactions via phone and email
  • Prioritize customer satisfaction by exceeding expectations in every interaction
  • Aim for immediate resolution of customer queries to enhance efficiency and satisfaction

Core Skills/experience

  • Background in customer service is preferred, but not required
  • Ability to work independently and learn quickly, ensuring proactive and efficient support with a positive attitude
  • Problem-solving skills are essential to deliver optimal solutions for customers
  • Enthusiasm for delivering outstanding customer experiences, along with the ability to connect, establish rapport, and empathize with customers

What’s on offer

  • Full-time contract
  • Hybrid working model
  • Extensive and paid training 
  • 24 paid vacation days
  • International working environment and central location in Barcelona

Our recruitment process

  • Step 1: Brief phone interview with our Recruiter to get to know you better and give you advice on the recruitment process
  • Step 2: Online written assessment
  • Step 3: Interview with the Hiring Managers